Information we may collect from you

 

We may collect and process the following data about you:

• Information you give us. You may give us information about you by filling in forms on our site www.kelvinplayers.co.uk (our site) or by corresponding with us by phone, e-mail or otherwise. This includes information you may provide when you register to use our site, subscribe to our service, or place an order on our site and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number,

 

• We Do Not have access to any of your financial and/or credit card information. Any such data is provided via Paypal® to which we do not have access and which is controlled by their terms of use (which can be found >here<).

 

• Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide.

 

Public Information and Third Party Websites

• Blog. We may have public blogs on our Websites. Any information you include in a comment on our blog may be read, collected, and used by anyone. If your Personal Information appears on our blogs and you want it removed, contact us here. If we are unable to remove your information, we will tell you why.

• Social media platforms and widgets. Our Websites include social media features, such as the Facebook Like button. These features may collect information about your IP address and which page you are visiting on our Website, and they may set a cookie to make sure the feature functions properly. Social media features and widgets are either hosted by a third party. We also maintain presences on social media platforms including Facebook, Twitter, and Instagram. Any information, communications, or materials you submit to us via a social media platform is done at your own risk without any expectation of privacy. We cannot control the actions of other users of these platforms or the actions of the platforms themselves. Your interactions with those features and platforms are governed by the privacy policies of the companies that provide them.

• Links to third-party websites. Our Websites include links to other websites, whose privacy practices may be different from ours. If you submit Personal Information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Website you visit.

​

Uses made of the information

We use information held about you in the following ways:

 

Information you give to us. We will use this information:

• to provide you with information about other goods and services we offer that are similar to those that you have already purchased or about which you have enquired;

• to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (mailchimp, e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer we will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, please email web@kelvinplayers.co.uk:

• to notify you about changes to our service;

• to ensure that content from our site is presented in the most effective manner for you and for your computer.

 

Information we collect about you. We will use this information:

• to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

• to improve our site to ensure that content is presented in the most effective manner for you and for your computer;

• to allow you to participate in interactive features of our service, when you choose to do so;

• as part of our efforts to keep our site safe and secure;

• to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;

• to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

• Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

 

Disclosure of your information

 

We may share your personal information with any member of our management committee or administrators of the company e.g. our marketing team.

 

We will NEVER share your information with third parties.

• Other than via our Internet Service Providers, Wix.com; our online shop provider, Ecwid.com and payment service providers, Paypal.com and this is only for the purpose of  processing and managing the website and sales process.

• Unless we are under a duty to disclose or share your personal data in order to comply with any legal obligation.

 

Where we store your personal data

 

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by agents e.g. mailchimp.com, wix.com who may operate outside the EEA who work for us or for one of our suppliers. Such agent maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

 

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

 

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

 

Your rights

You have the right to ask us not to process your personal data for marketing purposes.  You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.  You can also exercise the right at any time by contacting us at web@kelvinplayers.co.uk.

 

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

 

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

 

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

 

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to web@kelvinplayers.co.uk.

​

Last Updated 23 April 2018